Q. Hoovers is not working. What can I do?

Hoover's may not work if your browser has not been updated in a while. You might try this:

1) Update your browser and see if Hoovers then works. 

OR

2) Try using Hoovers in another browser and see if it works there.  For example, if you are using Firefox, try it in Chrome or Edge.  You can copy and paste this URL into a different browser:
http://ezproxy.umgc.edu/login?url=https://www.mergentonline.com/Hoovers

IOS users, please note that Safari is the preferred browser on a Mac.